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How it works

From first message to live site.

Two tiers, one process. You always know what happens next, what we need from you, and when your site will be ready.

Ready-made

4 steps

Ready about 2 weeks from when we have everything

Bespoke

8 steps

Ready about 3–4 weeks from when we have everything

Step by step

What happens, and who does it.

Choose a tier to see its steps. The clock starts when we have everything we need, not when you sign, so a timeline we give you is one we can keep.

Ready-made: about 2 weeks from when we have everything. We take on one build at a time, so we confirm your start date before you sign.

  1. Together

    Enquire and agree

    A one-minute enquiry. We reply within 48 hours with a proposal. When you are happy, a simple agreement and a 50% deposit.

  2. You

    Send your photos and details

    Pick a design and colours, then one short form and an upload link for your photographs and any words you want used. The two weeks start when we have everything.

    The clock starts here, when we have everything

  3. Together

    Check your site

    We build it and check every page against the rules. You look it over on a private preview and tell us any changes, once.

  4. Us

    Go live

    You approve it and pay the other 50%. We connect your domain, switch it on, and look after it. The first month of care is included.

Five checkpoints

Nothing moves on until it should.

Each stage has a checkpoint. They protect you as much as us: nothing is built on guesses, and nothing goes live unchecked.
  1. Checkpoint 1

    Signed and paid

    The agreement, how we handle your data, and the 50% deposit. No work starts before this.

  2. Checkpoint 2

    Everything received

    Your build is booked only when every detail is in, and your timeline starts here. Most delays come from missing details, so we sort them first.

  3. Checkpoint 3

    Design approvedBespoke

    Bespoke only. You choose your design direction before we build the whole site.

  4. Checkpoint 4

    Checks passed

    An automated check of every page, a fresh review against your design brief, done separately from the build, and our own review. Only then do you see a preview.

  5. Checkpoint 5

    Approved and paid

    Your written approval of the site and its clinical wording, and the final 50%. Your site goes live after this, never before.

Get ready

What we will need from you.

Gather these and your build can be booked as soon as we have them. Tick them off as you go.

0 of 6 ready

Your ticks stay on this page. Nothing is sent anywhere.

Start an enquiry

A one-minute form. A written proposal within 48 hours.

  1. Your name, your practice and which kind of site sounds right. Nothing else is required.
  2. A reply within 48 hours, with a proposal you can read in your own time.
  3. A call if you want one. Offered, never required.